C 4380
FINAL YEAR B.Com. DEGREE EXAMINATIO, MARCH/APRIL 2005
D-II-TRAVEL AND TOURISM – OPTIONAL
PAPER XIV – INFORMATION, COMMUNICATION & EMERGING CONCEPTS
(NEW SCHEME)
TIME: THREE HOURS MAXIMUM: 80 MARKS.
PART A
Answer any ten questions. Each question carries 1 mark.
1. What is Affinity Charter?
2. What do MICE mean?
3. What is Voice Mail?
4. Name five CRS used in the Airlines industry.
5. Where is the headquarters of P.A.T.A.located?